Client Management

Client Management

How to register a Client
Client registration facilitates the seamless registration of new clients in our system and enhance your ability to track and manage client information effec...
Wed, 14 Feb, 2024 at 11:46 AM
How to add a Client Pick Up at the Reception
Client pick up at the reception This enables you to keep track of client visits and the total number of visiting on a daily basis and to capture the time t...
Mon, 3 May, 2021 at 11:55 AM
How to Add a Client Service at Reception
  Client service at the reception This enables you to record all the important services and enquiries done/offered at the front office can be i.e. stampin...
Mon, 3 May, 2021 at 11:56 AM
How to Add Client Conversation
Client conversations You are able to keep track of external communications and internal office communication by staff members which are done on a daily bas...
Mon, 3 May, 2021 at 11:56 AM
How to Add a Complaint
Complaint Register To effectively address and improve upon client concerns, this process enables you to register new complaints in the system. Kindly follo...
Wed, 14 Feb, 2024 at 12:05 PM
How to Register a Customer
Customer Relationship Manager Your customer being your prospective or potential client, this sub-section provide you with a place to register, do follow up...
Wed, 14 Feb, 2024 at 12:26 PM
How to Add a Customer Follow Up
To add a new follow up This enables you to review and conduct a follow up for customers Steps: Log into the system Go to "Client Management" ...
Mon, 3 May, 2021 at 11:56 AM
How to Access Customer Follow Up Report
Customer follow up report This is basically a template where you are able to pull a report on the follows ups done, it can be weekly, monthly, quarterly an...
Mon, 3 May, 2021 at 11:56 AM
How to raise a Customer Quotation
Quotations This enables you to get a list of all quotations in the system and how to raise a new quotation upon a customer’s request in order for them to k...
Mon, 3 May, 2021 at 11:55 AM
How to Convert Customer Quotation to Client Quotation
NB: This happens if the customer has been converted to a client and a file added, you can select the desired file and convert it into a client quotation. ...
Thu, 12 May, 2022 at 12:58 PM