FAQs
We release minor updates monthly and major feature releases quarterly. All updates are automatically applied with no downtime.
Wed, 6 Nov, 2024 at 4:14 PM
The client portal provides your clients with 24/7 access to their case information, documents, and billing details. This self-service option allows clients ...
Wed, 6 Nov, 2024 at 4:15 PM
Absolutely. We offer tailored training sessions that focus on your firm's unique processes and how to optimize them within our software
Wed, 6 Nov, 2024 at 4:10 PM
We aim to respond to all support tickets within 2 hours during business hours, and within 4 hours outside of business hours
Wed, 6 Nov, 2024 at 4:15 PM
We strive to provide the same high level of support to all our users. However, for critical issues such as database failures or server outages, we offer pri...
Wed, 6 Nov, 2024 at 4:13 PM
Yes, our system allows you to set up and manage ethical walls to restrict access to sensitive information within your firm
Wed, 6 Nov, 2024 at 4:12 PM