At the point of raising a credit note, there's "Attach to a fee note" field that will require you to select a fee note to be credited in the drop down.
NB: Only approved fee notes will show in the drop down.
Only when a credit note is approved that the fee note is credited.
Please follow the below steps:
- Log into the system
- Go to Client Invoicing module under Fee Notes/Credit Notes section
- Click on the Credit Notes link to view all the credit notes raised in the system
- Go to the specific credit note you will to attach an invoice, click on the Action button against it and select the Edit option
- A form will pop out containing the credit note’s details, scroll down to the Attach to fee Note drop down and select the fee note
- Click on the Save Credit Note button to submit