The Reverse Receipt module is used to request the reversal of a receipt that requires correction, amendment or is no longer valid. A receipt can only be reversed using its receipt number and the reversal must be submitted for approval.
Steps:
- Log in to the system.
- From the main dashboard, navigate to the Client Invoicing module.
- Under the Receipts section, click on Reverse Receipt.
- Enter the Receipt Number of the receipt you wish to reverse.
- Once the receipt number has been entered, the system will display the transaction details associated with the receipt.
- Review the receipt details to confirm that you have selected the correct receipt.
- In the Comment section, provide a clear explanation of the reason for requesting the reversal.
- Select the appropriate Approver who will review and approve the reversal request.
- Once all the required information has been entered, click Submit.
The receipt reversal request will then be submitted to the selected approver for review and approval.