Steps:

1. Log into the system using your credentials.
2.  On the main dashboard, locate “Case Management” module.
3. Within Case Management, click on “Document Administration,” then select “Incoming Letters” from the dropdown menu.
4. A list of all outgoing letters recorded in the system will be displayed.
5. To add a new letter, click on the “Add Incoming Letter” button.
6.  Complete the required fields in the pop-up form with the relevant details.
7.  Once all information has been entered, click “Save” to finalize and capture the letter in the system.