Office Instructions serves in managing and processing various requisitions within the office. They also follow a specific workflow for them to be processed.
The instructions can be marked depending on the urgency of it. Can either be Low, Normal and High priority to notify the receiver. Instructions also have a Turn-Around-Time (TAT) which is the period it is supposed to be completed.
It allows you view the status of the instructions which can be (not checked, in progress, pending acceptance) Upon completion a notification is sent to the respective emails to notify on completion.
Steps:
- Log into the system
- Go to "File Management module" or "Case Management Module" scroll down to "Instructions" section then click on "office Instructions" link
- To send, click on the "Add new Instruction" button on the top left
- A “New Instruction” sheet will pop out. Complete all the required details accordingly on the popup form, required to fill date, instruction type, instruction category, Turn-Around Time and details
- Click on the “Send Instruction” to submit once done. The instructions will need to go through, acceptance, execution and completion processes as per the work flow.
Below is a instruction Workflow Process
1.Request Submission - An instruction request is initiated and sent for processing.
2.Acceptance - the request is formally accepted for execution.
3. Execution - The accepted request is then executed according to the specified instructions/posting feedback
4. Completion - Upon execution, the request is marked as completed.
This workflow ensures that all instructions are handled efficiently and systematically, maintaining order and accountability in the process.