Reversing a receipt typically means canceling or undoing a previously issued receipt. This might be necessary if there was an error in the original transaction, such as incorrect amount

 

Note that this requires you to have a receipt number in order to reprint a receipt

 

 

Steps

 

  1. Log into startaz.io  
  2. Locate and click on "Client Invoicing" module and select the "Receipts" drop down. Click on Reverse Receipt from the presented options 
  3. This directs you to reverse receipt form. Complete the details on the form i.e. receipt number
  4. Click on the Submit button 
  5. This directs you to the transaction details of the receipt. Provide a reason on the comment section why the receipt is being cancelled, select appropriate approver the click on the Submit button. This awaits approval for the action to be completed