Note that these policies are often used each time a policy exception is required. Policies ensure consistency and set expectations with employees, customers etc. Risk and compliance will find themselves in the position of needing to grant an exception.

 

Please follow the below steps:

 

1. Log into the system

 

2. Click on "Controls Hub" module

 

3. Click on "Services and Policies" sub module

 

4. Click on "Policy Exceptions" link

 

5. This is to view a list of all the policies in the system with their details and current status (open, closed or expired)

NB: Advance Search button used to perform a quick search, Export to Excel should you wish to export the list and the Print option should you need a print out of the same.

 

6. Fill in the details in the provided fields as shown below I.e. title, description, requesters, affected third parties, exception status etc.

 

7. Once done click on the "Add" button to save

 

8. Policy exception added will be saved in the policy exception list as shown in example 4 below