You are able to close a file once you are through with that particular client and the file will be stored at the Close files section, if you need to review the file or Re-open it once again you can use Advance Search tab at the top right of the page to search the file status i.e. Closed files, Dormant Files and so on.
Log in to the system:
2. Go to "File Management" module
3. Under "Maintenance" section click on the Manage Files link to view all the files registered in the system
4. Go to that specific file you wish to Close and select it using the check box against it (the check boxes are in the last column).
5. Scroll down at the bottom of the page/ after all the files to the Bulk Action which has different options i.e (close file, Re-open, Delete, Mark as pending Closure, Mark as Dormant, Mark File as in Abeyance)
6. Select "Close File(s)" option then click on "Go" to save.