Steps:


  1. Log into the system
  2. Go to the "File Management Module" located under the "Maintenance" section in the main menu.
  3. Click on the "File Progress/Bring Ups" link
  4. Locate and click on the “Dispute Resolution Forms” button at the top left corner of the page.
  5. Click on the “Fill New Arbitration Form” link a form will appear
  6. Complete the Arbitration Form by filling in all required fields in the form with accurate and relevant information:
    • Client: Select the appropriate client from the list.
    • File: Choose the corresponding file associated.
    • Plaintiff Details: Enter full details of the plaintiff.
    • Defendant Details: Enter full details of the defendant.
    • Dispute Title: Provide a title summarizing the dispute.
    • Dispute Description: Describe the nature of the dispute clearly.
    • Dispute Solving Process: Outline the steps taken for dispute resolution.
    • Final Agreement: Record any final agreement reached.
    • Person Dealing: Indicate the staff member or person responsible for handling the case.
    • Time Taken: Specify the total time spent on the dispute resolution process.
    • Bring-Up Date: Select the date for the next follow-up.
    • Reminder Period: Choose the time interval for reminder notifications.
    • Next Action: State the next planned action to be taken.
    • Send Reminder To: Select the recipient(s) who should receive the reminder.
  1. Once all fields are completed, scroll down and click the "Save" button to submit the form.